Alumnae Directory Update
In 2013 we engaged Alumni Research, Inc. to create a directory for Villa Maria alumnae. We worked with this company in 2008 and had a positive experience. You may have been contacted by the company to update or confirm your addresses, phone numbers and email addresses, as well as business, education, and family information. You were given the option to purchase a hard-bound book as well as online access to the data. Alumni Research was expected to deliver the 2014 version this fall with updated alumnae contact information.
During the last several months, we have experienced difficulty in getting responses and estimates on turnaround time for the delivery of the books and alumnae information. We apologize for the delay in the delivery of your Alumnae Directory. Please note that Villa Maria Academy High School does not publish the Directory, nor do we profit from it. The school acted in good faith with regard to using Alumni Research, Inc. for printing the directory and managing the online portal.
The Advancement Office continues to try to work with Florida-based Alumni Research in the hopes of having the directories as soon as possible. Unfortunately, Alumni Research to date has not responded to our numerous phone calls and emails and we fear you may have difficulty recovering your payments. If you would like to contact the company directly:
Alumni Research Inc.
3333 US Hwy 19, Suite 2
Holiday, FL 34691
Phone 1-855-277-5546 (Toll free)
The company CEO is Robert Laping, email@example.com
Please contact our office (Advancement@vmahs.org) if you have paid for a directory so we may assist you as best we can. You are encouraged to fill out a complaint form with the Florida Attorney General’s Office. Complaints may be filed electronically by visiting their website at http://myfloridalegal.com. Complaints may also be filed by downloading, printing, and mailing a complaint form. You may call the hotline number at (866) 966-7226 for Florida residents or (850) 414-3990 for non-Florida residents.
There is also the option to file a consumer complaint against Alumni Research by calling the consumer protection agency in the state in which they live. For a complete listing of consumer protection agencies in the United States call (800) 333-4636 or visit http://www.usa.gov/directory/stateconsumer/index.shtml.
Keep Villa Up to Date
Unfortunately we do not have access to the information that our alumnae gave to Alumni Research via phone calls or online. We would be most grateful if you would take a moment to update our records directly by clicking here so that we have your information for reunions, communications, publications, for mentoring current students, and for networking with fellow alumnae.